Sr. Specialist, Creative Operations

Who We Are

Invitation Homes is a fast-paced evolving publicly traded REIT that is pioneering a new industry with over 110,000 single family rental homes and a market capitalization of over $25 billion. We are a team of more than 1,600 associates who come from all walks of life. We call different communities “home,” but our shared values bind us together. Invitation Homes is a place where possibility lives.

Job Summary

The Sr. Specialist, Creative Operations serves as a key organizational resource to the Brand & Creative team. This role is responsible for overseeing the flow of creative work — managing project intake, timelines, and resources to keep 40–60 monthly projects and creative deliverables moving smoothly and on brand. 

What You’ll Be Doing

As a key member of our Brand & Marketing organization, you’ll help drive the smooth and efficient delivery of creative and marketing projects from start to finish. You’ll serve as the connective tissue between internal teams, external partners, and key stakeholders—ensuring workflows run seamlessly, timelines stay on track, and final deliverables meet our quality standards.

Project & Workflow Management

• Oversee the end‑to‑end delivery of creative and marketing projects at scale.
• Act as the primary liaison between the Brand team and cross‑functional stakeholders to streamline processes, improve communication, and enhance workflows.
• Manage project timelines and task assignments using Monday.com (traffic control, scheduling, monitoring progress).
• Organize project documentation and ensure all milestones and deliverables are clearly communicated.

Asset Delivery & Quality Assurance

• Ensure final creative assets are delivered accurately, on time, and properly stored for future use.
• Oversee file management, template organization, and ongoing optimization of asset libraries.
• Conduct quality assurance on emails, signage, and other marketing materials prior to distribution or installation.

Vendor & Production Management

• Manage vendor relationships—particularly with printers and installers—to ensure timely and high‑quality production.
• Coordinate bulk print orders and community signage logistics.
• Oversee storefront updates, signage QA, and installation coordination with market offices and the Community team.

Stakeholder Communication & Reporting

• Provide regular project updates to community and internal stakeholders.
• Support creation and updates to PowerPoints, landing pages, and other internal/external-facing materials.
• Generate and track QR codes as part of campaign and signage programs.
• Maintain reporting dashboards and track project performance.

Who We're Looking For

• Bachelor's degree in marketing, related field or equivalent experience

• 2-3 years of relevant work experience in marketing or related field

• Track record of delivering results in a fast-faced, entrepreneurial environment

• Skilled in program management and supporting operational improvements

Why Invitation Homes

We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that at Invitation Homes goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace it is a possibility place. Invitation Homes offers the below to each new associate:

• Competitive pay and an annual bonus program for all associates

• Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays

• 401k with matching company contributions

• Awesome work environment with casual dress

• Team events and gatherings

• Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.