Property Compliance Supervisor

Who We Are

Invitation Homes is a fast-paced evolving publicly traded REIT that is pioneering a new industry with over 80,000 single family rental homes and a market capitalization of over $25 billion. We are a team of more than 1,400 associates who come from all walks of life. We call different communities "home," but our shared values bind us together. Invitation Homes is a place where possibility lives.

The Property Compliance Supervisor is responsible for managing and coordinating efforts of the Property Compliance team for the assigned market(s), ensuring market adherence to HOA or Municipality rules and regulations, and expediting curing of compliance issues. This position assists in the daily functions of ensuring property compliance. The Property Compliance Supervisor plays an essential role in the execution of processes and strategy towards increasing efficiency and effectiveness in meeting department goals.

What You’ll Do

• Lead and supervise associate(s) towards market goals

• Provide oversight and direction to associate(s) working in the business unit

• Collaborate with market leadership and corporate personnel to monitor and facilitate the resolution of compliance items using resources available

• Establish relationships and ensure effective communication with HOAs, management companies and municipalities

• Oversee the administrative functions concerning licensing, registrations, inspections, Business Tax Registration and any other municipal mandated administrative tasks

• Attend hearings arranged by HOAs or Municipalities pertaining to compliance matters if necessary

• Interact and communicate with team members explaining escalated concerns when additional assistance is necessary

• Ensure proper execution of workflows and data integrity in the technology systems of record

Who We’re Looking For

• High School or GED required, college degree preferred

• Minimum two years of customer service and/or HOA/property management experience

• 2+ years managing other people (2+ direct reports)

• Familiarity with federal fair housing laws and applicable local housing provisions

• Ability to multitask using a variety of IT platforms simultaneously

• Knowledge of Yardi and/or Salesforce is preferred

• Must be proficient in Microsoft software applications

• Ability to solve problems constructively

• Ability to work with limited supervision, "self-motivated"

• Works well with others in a team environment, "team-player"

• Excellent customer service skills, both internal and external

• Proficient verbal and writing skills

• Excellent organizational skills and ability to multi-task with accuracy

Why Invitation Homes

We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too.  Our associates know that at Invitation Homes goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a work place it is a possibility place. Invitation Homes offers the below to each new associate:

• Competitive pay and an annual bonus program for all associates

• Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays

• 401k with matching company contributions

• Awesome work environment with casual dress

• Team events and gatherings

• Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.

Invitation Homes truly is where possibility lives, pour a new foundation here!