Leasing Manager

Who We Are

Invitation Homes is a fast-paced evolving publicly traded REIT that is pioneering a new industry with over 80,000 single family rental homes and a market capitalization of over $25 billion. We are a team of more than 1,400 associates who come from all walks of life. We call different communities "home," but our shared values bind us together. Invitation Homes is a place where possibility lives.

The Leasing Manager is responsible for overall success of the leasing operation and achieving the market’s occupancy and leasing goals and objectives by planning, organizing, and executing pricing and leasing strategy. Ensures homes are advertised and priced correctly through daily attention to property data in the company’s information systems. Ensures new clients receive excellent customer service. The Leasing Manager delivers training and support and provides daily direction to Leasing Agents.

What You’ll Do

• Ensures data accuracy for all leasing activity (inclusive of pricing, available dates, application status, Leasing Agent notes, marketing verbiage, photos, etc.) within MLS, Yardi and Salesforce

• Manages pricing for pre-marketing and available homes, conducting semi-weekly review of leads and rent adjustments.

• Manages premarketing efforts to ensure homes are listed timely and availability dates are accurate.

• Assists Leasing Agents with client inquiries, application questions and uploading of income documents daily

• Reviews weekly and daily management reports and Leasing Agent performance and sets leasing goals for Agents to meet occupancy and rent growth objectives

• Facilitates Leasing Agent meetings to review initiatives and set team goals, and deliver training and coaching

• Manages MLS listings including input of listings, price reductions and status updates

• Coordinates move-in activities with the Maintenance Team and Leasing Agents to ensure homes are inspected and prepared for move in

• Ensures Leasing Agents meet requirements to visit homes, update condition and price recommendation notes, and contact clients timely

• Shops competitors and completes monthly and quarterly market survey

• Manages new client and current resident escalations as it relates to leasing, pricing, Leasing Agent and move-in concerns

• Processes internal and external leasing commissions weekly

• Ensures the leasing process for housing subsidy clients adheres to company guidelines and complies with housing authorities.

Who We’re Looking For

• High school diploma or equivalent is required

• Minimum three years of residential leasing and/or management experience is required

• Real estate license (if required by state)

• Other licenses and/or certifications as required by state law

• Current driver’s license and automobile insurance

• Comprehension of federal fair housing laws and any applicable local housing provisions

• Proficiency in Yardi Voyager and Salesforce preferred; working knowledge of Microsoft Outlook, Word, Excel

• Excellent customer service and interpersonal skills; ability to relate to others and defuse situations involving angry or difficult people

• Professional verbal and written communication skills; ability to effectively communicate with a diverse workforce

• Strong organizational and time-management skills; ability to set, manage and consistently meet goals and deadlines

• Must be proactive, self-directed, highly motivated and able to multi-task

• Ability to read and comprehend financial statements and reports; ability to perform moderate mathematical and accounting functions

• Ability to identify, analyze and resolve issues

• Ability to be flexible and quickly adapt to changing business needs and processes

• Ability to negotiate, influence and gain consensus; close a sale

• Ability to exercise independent judgment and maintain confidentiality

• Ability to lead a team and successfully delegate

Why Invitation Homes

We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too.  Our associates know that at Invitation Homes goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a work place it is a possibility place. Invitation Homes offers the below to each new associate:

• Competitive pay and an annual bonus program for all associates

• Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays

• 401k with matching company contributions

• Awesome work environment with casual dress

• Team events and gatherings

• Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.

Invitation Homes truly is where possibility lives, pour a new foundation here!

Salary Range

The salary range for this position is: $61,650.00 - $106,860.00, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.

Compensation and Benefits

To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:

• Annual bonus program

• Health, dental, vision, and life insurance

• Long-term and short-term disability insurance

• Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays

• 401(k) with company matching contributions

• Awesome work environment with casual dress

• Team events and gatherings (Pre- and Post-Covid)

Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at humanresources@invitationhomes.com.

To all recruitment agencies: Invitation Homes does not accept agency resumes.  Please do not forward resumes to Invitation Homes employees.  Invitation Homes is not responsible for any fees related to unsolicited resumes. 

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