Receptionist

Job Summary

The Receptionist is responsible for managing the front desk, which includes answering the main phone line and greeting both callers and guests in a friendly, courteous, and professional manner. This person is also responsible for providing accurate information to those who inquire about the Company. Other duties include removing properties from websites, saving pictures, bandit signs and copies

Essential Job Duties and Responsibilities

• Answer and direct all incoming calls, taking and relaying messages as needed.

• Monitor the activity in the lobby and greet all outside parties that enter the office.

• Retrieving and distributing mail.

• Respond to inquiries sent through email

• Removing properties from marketing websites as requested by leasing agents and saving pictures on cloud drive.

• Filing, making folders and copies of signed leases and payments as necessary.

• Make bandit signs for properties as requested.

• Provide assistance throughout the office, as needed, including covering for the mail room and reserving conference rooms.

• Complete various office tasks as requested

Education and/or Experience

• High school diploma or equivalent.

• Minimum 1 year related experience

Skills/Specialized Knowledge

• Ability to read, write, understand, and communicate in English.

• Excellent customer service and interpersonal skills.

• Ability to use a computer proficiently, including Microsoft Outlook, Word, Excel and PowerPoint.

• Ability to be flexible and adapt to changing business needs and processes.

• Strong organizational and time-management skills.

• Ability to set, manage and meet goals and deadlines.

• Ability to maintain confidentiality.

Other Requirements

• Must maintain professional appearance. 

• Ability to be at work on a regular and consistent basis; Overtime may be required for this position. 

Physical and Mental Demands

This position will spend long hours sitting and using office equipment and computers. The position may also entail light lifting of supplies and materials occasionally, up to and including 20 pounds in addition to reaching, stooping, standing, and walking. This position requires the ability to talk, hear, compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate and communicate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Work Environment

Standard office working environment that may be busy and noisy at times.