Job Description

Who We Are

Invitation Homes is a team of more than 1,400 associates who come from all walks of life. We call different communities "home," but our shared values bind us together. Invitation Homes is a place where possibility lives.

The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse.

Your Role on the Team

As a Leasing Experience Director at Invitation Homes, you are responsible for the development and oversight of the company’s strategies to achieve occupancy, revenue, and customer success goals; ensuring leasing and renewal results are maximized; and supporting company goals and objectives. This includes but is not limited to the following tasks:

  • Providing leadership and oversight of the Leasing Experience team responsible for leading the new lease and renewal process
  • Collaborating with local and national support leadership on initiatives to maximize occupancy and revenue within the portfolio
  • Evaluating pricing trends and strategies to include review of market and submarket conditions, and supply and demand drivers, and make recommendations for asset improvements, marketing enhancements, pricing initiatives, and performance strategies to drive velocity, revenue growth, and customer satisfaction
  • Ensuring the team follows policies, processes, and procedures to function according to quality standards and operating objectives
  • Facilitating communication and implementation of company initiatives and team goals
  • Using department and Leasing Experience Specialist performance measurement tools to find areas of opportunity for improvement and recognition of achievement
  • Taking proactive measures to minimize and assist with expediting resolution of critical issues as it relates to leasing and renewals
  • Performing other duties as assigned

Your Experience Includes

  • High school diploma or equivalent is required, a college degree is preferred
  • Minimum five years of residential leasing or related field
  • 3+ years’ experience leading a successful team
  • Real estate license (if required by state), any other licenses and/or certifications as required by state law, and a current driver's license, automobile insurance
  • Comprehension of federal fair housing laws and any applicable local housing provisions
  • Strong understanding of Microsoft Outlook, Word, Excel; proficiency in Yardi Voyager and Salesforce preferred
  • Excellent customer service and interpersonal skills; professional verbal and written communication skills; and strong organizational and time-management skills
  • Must be proactive, self-directed, highly motivated, and able to multi-task
  • Ability to perform moderate mathematical and accounting functions and read and comprehend financial statements and reports
  • Ability to be at work on a regular and consistent basis including weekends and non-traditional holidays if needed
  • Must have reliable vehicle transportation to conduct reviews at any home with associates as scheduled
  • Extensive travel within assigned portfolio required

Why Us

We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate:

  • Competitive pay and an annual bonus program for all associates
  • Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays
  • 401k with matching company contributions
  • Awesome work environment with casual dress
  • Team events and gatherings
  • Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.

Build a foundation here and apply today!

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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